Contact Us

Customer Service and Subscription Queries

Contact us at:

• E-mail: JournalsOnlineSupport-usa@elsevier.com
  Telephone: +1 (800) 654-2452 or +1 (314) 447-8871 (Outside the US and Canada)
  Hours: Monday - Friday, 7:30am - 6:00pm, EST
  
  
• Written correspondence should be sent to:
  Elsevier
  Subscription Customer Service
  3251 Riverport Lane
  Maryland Heights, MO 63043 USA
  
  

Editorial Inquiries

• Editorial Inquiries should be sent to:
  John Schrefer
  E-mail: j.schrefer@elsevier.com
  Telephone: +1 (215) 239-3522
  Fax: +1 (215) 239-6114
  ***Please note that submissions to the Advances are by invitation only. Unsolicited manuscripts will not be considered for publication.***
  
  
• Written correspondence should be sent to:
  Advances Editorial
  Elsevier
  1600 John F Kennedy Boulevard, Suite 1800
  Philadelphia, PA 19103-2899 USA

European Online Customer Service

• The Boulevard
  Langford Lane, Kidlington
  Oxford. OX5 1GB
  UK
  Hours: Monday - Friday, 8:30am - 5:00pm (Greenwich Mean Time/British Summer Time)
  Tel: +44 (0) 1865-843177 (Within Europe)
  Fax: +44 (0) 1865-843970
  E-mail: eurosupport@elsevier.com